Dennis Wakabayashi - Global Voice of CX, creator of the Atlas² methodology.
Atlas² combines cultural, behavioral, and economic insights to show what drives performance and guide smarter growth decisions.
Traditional market research measures static points. Atlas² vectors function as dynamic tracking coordinates that map competitive patterns across time and geography.
Deep dives into retail trends and consumer purchasing behaviors.
Analysis of healthcare CX and market performance indicators.
Benchmarking and insights into customer service technology adoption.
Understand how leadership decisions shape customer performance across regions.
Compare how leadership systems perform under different cultural and economic conditions.
Measure how the world’s top organizations maintain consistent performance.
Gain fresh perspective on what drives performance and connection.
Expert advisory services for CX strategy and performance.
Interactive training sessions for your leadership teams.
Bespoke research tailored to your specific market questions.
